Frequently asked questions
Are these pieces real jewelry or costume jewelry?
Are these pieces real jewelry or costume jewelry?
Everything in our store is real. We have never sold costume jewelry and we're not starting now. Every piece is solid gold or sterling silver with genuine stones. That's the standard we've kept for over 30 years and we're not changing it on our way out.
Why is everything so discounted?
Why is everything so discounted?
Because we're closing. Simple as that. We're not running some fake sale — we genuinely need to sell everything before we're done. We'd rather our pieces go to people in this community than sit in a warehouse somewhere.
I've never ordered jewelry online before. Is it safe?
I've never ordered jewelry online before. Is it safe?
We understand that. Ordering online can feel uncertain, especially for something this personal. That's why we offer a full 30 day money back guarantee. If it's not right when it arrives, send it back and we'll refund you completely. No runaround, no hassle.
How do I know my order will actually arrive?
How do I know my order will actually arrive?
Every order is tracked from the moment it leaves us to the moment it reaches your door. You'll receive a tracking number by email so you can follow it the whole way. We've shipped hundreds of orders and we take that responsibility seriously.
What if the ring doesn't fit or the piece looks different in person?
What if the ring doesn't fit or the piece looks different in person?
Send it back within 30 days. We mean it when we say no questions asked. We want you to love what you receive, and if you don't, we'll make it right.
Is the webshop still open even though the physical store is closed?
Is the webshop still open even though the physical store is closed?
Yes. The store doors are closed but the website is still running for as long as we have stock. Once a piece is gone, it's gone — we won't be restocking. So if something catches your eye, don't wait too long.